Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at Saint Ninos Botanicals LLC. Following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
- Shipment Processing Time: All orders are processed within [e.g., 1-3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. [1]
- Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. [Optional: We offer free standard shipping on orders over $100.]
- Shipment Methods: We ship via [e.g., USPS, UPS, FedEx, DHL]. Standard delivery usually takes [e.g., 3-7] business days after processing, depending on your location. [1, 2]
2. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
3. Customs, Duties, and Taxes
Saint Ninos Botanicals LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). [1]
Saint Ninos Botanicals LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). [1]
4. Damages and Melted Products Disclaimer
Saint Ninos Botanicals LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Saint Ninos Botanicals LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Special Note on Botanicals/Natural Skincare: Because our products contain natural ingredients and botanicals, they can be sensitive to extreme temperature changes during transit. Saint Ninos Botanicals LLC is not responsible for products that melt or change texture due to high heat during shipping or while sitting in a mailbox. We recommend tracking your package closely to ensure it is brought indoors immediately upon delivery.
5. Incorrect Address & Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the return shipping cost as well as the redelivery cost.
If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the return shipping cost as well as the redelivery cost.